Accessibility

SeniorsLink is designed for seniors — from independent older adults to people living with dementia — and the family members who care for them. Accessibility isn't a checkbox for us — it's the entire premise of the product. If a screen doesn't work for your loved one, the product has failed.

We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level. We don't yet claim full conformance — we're in the middle of an audit of the tablet — but the principles below shape every decision we make.

Design choices on the tablet

• Large, friendly typography. On-screen text is at least 22 px. The greeting, clock, and primary buttons are larger still. Late-stage mode enlarges everything further.
• Touch targets ≥ 48 × 48 px. Buttons are generously sized so a tremor or imprecise tap still works.
• High-contrast, calm palette. No flashing or high-saturation colours. Sundown mode shifts to warm, low-blue tones in the evening to reduce agitation.
• One screen, one purpose. Each screen does one thing — view photos, play music, listen to a message, talk with the companion. No nested menus, no modals, no settings traps.
• Read-aloud option. The home greeting and anchor message can be read aloud automatically, so a person who can no longer easily read still receives the orientation.
• Locked navigation (kiosk mode).The tablet can be locked to SeniorsLink so a confused tap doesn't open another app or change a system setting.
• Predictable layout. Buttons are always in the same place. Day after day, the same gesture works the same way — critical when episodic memory is impaired.

Design choices on the family surface

• Standard keyboard navigation works throughout setup.
• Focus indicators are visible and high-contrast on every interactive element.
• Form fields have explicit labels (no placeholder-only inputs); error messages identify the field and the fix.
• All interactive icons have text labels or aria-label equivalents.
• Heading levels are sequential so screen readers can navigate by structure.

Assistive technology we test with

• VoiceOver on iOS / iPadOS / macOS
• TalkBack on Android
• NVDA on Windows (latest)
• Browser zoom up to 200% without horizontal scrolling
• System text-size overrides (Dynamic Type on iOS)

Known limitations

We're actively working on the following — please consider this list incomplete and email us if you hit something we haven't noted.

• Some early-version companion voice playback lacks captions. Captions ship with the family-side voice-clone review flow but not yet on the live companion.
• Photo-import flow on the family side currently surfaces drag-and-drop only; keyboard-only upload is supported but less discoverable.
• The pairing-code input on the tablet is not yet announced as an OTP field on every screen reader (works on VoiceOver, inconsistent on TalkBack).

Reporting a problem

If something doesn't work for you or your loved one, please tell us. We treat accessibility reports as P0 issues and aim to acknowledge within one business day.

Email hello@memorylane.app with the screen, browser, device, and what happened. Photos or a short video are immensely helpful. We will not ask you to create a ticket or fill out a form — a reply to that email will reach the person responsible for the fix.

In partnership with

We work alongside the Alzheimer Society of Canada and learn from their public guidance for dementia-friendly design. Any errors in our application of that guidance are ours, not theirs.